Square Planter Baskets
Domestic Shipping Rates and Estimates
We offer Flat Rate Shipping
$15 shipping fee for orders $0 - $99.99
Free shipping for orders $100.00 and over within Canada
**Shipping prices are subject to change at any time.**
In-store (or curb side) pickup
How do I check the status of my order?
Shipping to P.O. boxes
Some carriers have limitations around shipping to P.O. Boxes.
IN STORE RETURNS/EXCHANGES
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, you can then use your shipping method of choice to return the item to us at your expense. Return shipping costs are at the customer's expense.
You can always contact us for any return questions at email@example.com.
Please inspect your order upon reception and have shipping company document any damages that are visible. Contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food), custom products (such as special orders or personalized items), and personal care goods (such as beauty products).
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.