FAQ & COVID 19 Info

FAQ

Are we open in the winter?

Yes we are open year round! Check our HOURS page for operating hours.

   

Do we accept returns?

Yes! For purchases made in store, you can return your regular priced items for a full refund or exchange, within two weeks (14 days) of purchase as long as you have your receipt and original payment card if you payed with debit or credit.

See our full refund/return policy here.

 

Are sale items final?

Yes! All items on sale or marked down, are a final sale! This includes any markdowns for promotions or events.

 

 

COVID-19

 

COVID-19 Information and Protocols

We are open for in store shopping and curb side pick up. We also ship all over Canada. 

It is your choice to wear, or not wear, a Health Unit approved mask/face covering when visiting our store.

Hand sanitizer is available at our entrance, exit and cash register.

Proper social distancing must be respected.

If we are at or near capacity, we will put up a sign at our main entrance and ask additional customers to line up outside.

To view our COVID-19 Workplace Safety Plan, click HERE

 

Please refer to the Southwestern Public Health COVID-19 information page for further details.