FAQ

FAQ

Are we open in the winter?

Yes we are open year round! Check our HOURS page for operating hours.

   

Do we accept returns?

Yes! For purchases made in store, you can return your regular priced items in new/unused condition, with your receipt and the debit or credit card with which the purchase was originally made, for a full refund or exchange, within two weeks (14 days) of purchase.  Note: seasonal merchandise (ie. Holiday decor or Easter decor) may be final sale. 

See our full refund/return policy here.

 

Are sale items final?

Yes! All items on sale or marked down, are a final sale! This includes any markdowns for promotions or events.

 

Do we ship?

Yes! We ship to most locations across Canada. Remote or extended locations may not qualify for shipping based on rates or courier reach and will be assessed on a case by case basis. You will be notified if you have placed an order and we cannot ship to your remote area. See our Shipping Policy for current rates.

Currently we do not ship outside of Canada.