All orders are processed within 24 hours (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
There may be delays due to COVID related hold-ups, or in our busy seasons in the summer and leading up to Christmas.
*In some cases where the shipping location is very remote, we may be unable to ship for free or at discounted rates even though the order may qualify.
*We will always notify you and await your approval before we ship if your order will require extra shipping charges or surcharges.
*We may require a signature upon delivery.
*Free Shipping applies to Canadian addresses only.
*Shipping prices are subject to change at any time.*
Domestic Shipping Rates and Estimates
We offer Flat Rate Shipping
$15 shipping fee for orders $0 - $149.99
Free shipping for orders $150.00 and over within Canada
**Shipping prices are subject to change at any time.
**Free shipping will not apply to sale items.
In-store (or curb side) pickup
You can skip the shipping fees with free local pickup at our store in Port Stanley. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 24 hours. We will send you an email when your order is ready along with instructions.
Our curb side pickup hours are 10:00am to 5:00pm daily. Please have your order confirmation email with you when you come.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
Some carriers have limitations around shipping to P.O. Boxes.